At Ilan Journeys, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, mailing address, phone number

• Payment and billing information

• Order history and preferences

• IP address and browser/device data

• Any information you provide through forms, email, or customer service interactions

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order updates, confirmations, and shipping notifications

• Respond to your inquiries and provide customer support

• Improve our website and services

• Send marketing and promotional communications (if opted-in)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share it with third parties only to:

• Fulfill orders (e.g., shipping providers, payment processors)

• Maintain our website and marketing platforms

• Comply with legal obligations or protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze site traffic, and deliver targeted advertising. You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage is completely secure.

6. Your Rights and Choices

You have the right to:

• Access or update your personal information

• Request deletion of your personal data

• Withdraw consent to receive marketing communications

7. Opt-Out Instruction

To opt out of receiving promotional emails or marketing messages from Ilan Journeys, you can:

• Click the “unsubscribe” link in any of our emails

• Email us directly with “Unsubscribe” in the subject line

8. No Age Restrictions

Ilan Journeys does not impose any age restrictions for browsing or purchasing through our website. However, we recommend parental supervision for minors when making purchases online.